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Privacy Policy

How NB2 Hub collects, uses, and protects your personal data

2025/11/13

Introduction

Welcome to NB2 Hub's Privacy Policy. This document explains how we collect, use, store, and protect your personal information when you use our AI image generation services.

Effective Date: November 13, 2025

Information We Collect

1. Account Information

When you register for NB2 Hub, we collect:

  • Email address
  • Username
  • Password (encrypted)
  • Profile information (if provided)
  • Authentication tokens (for social login)

2. Generated Content

  • Images you generate: Stored temporarily or permanently based on your account settings
  • Prompts and inputs: Text prompts and input images you provide for generation
  • Generation history: Records of your generation requests and settings

Important: We do not use your generated images or prompts to train AI models.

3. Usage Data

We automatically collect information about how you use our Service:

  • Pages visited and features used
  • Generation statistics (credits used, success/failure rates)
  • Time spent on the platform
  • Device and browser information
  • IP address and general location data

4. Payment Information

  • Payment processing is handled by third-party payment providers (Stripe)
  • We store only transaction records, not full payment details
  • Subscription status and billing history

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns
  • Improve service performance

For more details, see our Cookie Policy.

How We Use Your Information

We use your information to:

Service Delivery

  • Provide and maintain AI image generation services
  • Process your generation requests
  • Manage your account and subscription
  • Send service-related notifications

Service Improvement

  • Analyze usage patterns to improve features
  • Monitor and fix technical issues
  • Optimize generation performance
  • Develop new features

Communication

  • Send important service updates
  • Respond to support requests
  • Notify you of policy changes
  • Send subscription and billing information

Security & Compliance

  • Prevent fraud and abuse
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Protect user safety

Data Sharing & Third Parties

AI Model Providers

We use third-party AI providers (Google Gemini, OpenAI, Replicate, etc.) to generate images. When you use our Service:

  • Your prompts and inputs are sent to these providers for processing
  • Generated images may be temporarily stored by providers according to their policies
  • Each provider has their own privacy practices

We recommend reviewing their privacy policies:

Service Providers

We work with trusted third-party service providers for:

  • Payment Processing: Stripe for subscription and payment management
  • Authentication: OAuth providers (Google, GitHub) for social login
  • Infrastructure: Cloud hosting and storage services
  • Analytics: Usage analytics to improve our service

These providers only access data necessary to perform their functions and are bound by confidentiality agreements.

We may disclose your information if required by law, regulation, legal process, or governmental request.

Data Retention

  • Account Data: Retained while your account is active
  • Generated Images: Stored according to your plan and settings (typically 30-90 days)
  • Usage Logs: Retained for up to 12 months for analytics and security
  • Payment Records: Retained for 7 years for tax and accounting purposes

You can request deletion of your data by contacting us at support@nano-banana2.app.

Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted password storage
  • Regular security audits
  • Access controls and authentication
  • Secure data centers

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

Access & Portability

  • Request a copy of your personal data
  • Export your generated images and generation history

Correction & Deletion

  • Update or correct your account information
  • Request deletion of your account and associated data

Opt-Out

  • Unsubscribe from marketing emails
  • Disable certain cookies (may affect functionality)
  • Request to opt-out of data processing (where applicable)

To exercise these rights, contact us at support@nano-banana2.app.

Children's Privacy

NB2 Hub is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please email us at support@nano-banana2.app.

Response time: Within 48 hours


Last updated: November 13, 2025

Note: NB2 Hub is an independent product and is not affiliated with Google or other AI model providers. We provide access to AI models through our custom interface.